INTOUCH INSIGHT ANNOUNCES Q2 2025 FINANCIAL RESULTS

OTTAWA, ON, Aug. 27, 2025 /CNW/ - Intouch Insight Ltd, ("Intouch" or "the Company") (TSXV:INX) (OTCQX:INXSF) a leader in customer experience solutions, today announced financial results for the quarter ended June 30, 2025.

Key highlights for Q2 2025

Recurring services revenue increased 5% to $5,545,064 from $5,292,261 in Q2 2024

Total revenue decreased 12% to $6,503,539 compared to $7,353,518 in the prior year Q2 due to the absence of merchandising revenues.

Gross margin increased to 50.4% from 41.7% in Q2 2024 due to the absence of merchandising revenues.

Operating loss of $1,021,120 was the result of a one-time adjustment of $1,193,484 reflecting churn of acquired customers.

Adjusted EBITDA remained positive increasing by 25% to $370,812 compared to $296,515 in prior year Q2.

"We are pleased to have been able to replace the revenues lost from acquired customers through organic growth. Looking forward we expect sales and marketing expenses to continue to increase, SaaS growth to return and accelerate, and increased opportunities across the business," said Cameron Watt, President & Chief Executive Officer of the Company.

"We remain steadfast in our commitment to carefully manage our resources and are currently exploring options to improve our efficiency, contain our costs, and create a sustainable competitive advantage through the use of AI and other technology," said Watt.

Consolidated Statements of Operations

Q2 2025

Q2 2024